Live, dedicated telephone answering and call patching.  We provide your individual line and number.  Your existing telephone number is forwarded, or you can use your number with us as your main number.  Your call is always routed to your designated TeleReceptionist™, who knows you and your business and welcomes your callers.  We answer in your company name, screen each call, take messages or direct, announce and patch the calls to you, wherever you are.  You’ll enjoy the freedom and flexibility of working where and when you want, and the convenience of getting every call announced.  Your associates will enjoy the person-to-person contact and the comfortable feeling of being cared for by a well organized office team.  Yours.

Our business hours are Monday through Friday, 8am to 5pm.  Messages taken are noted with date and time and relayed to you via phone, e-mail, fax, the web, or as you prefer.

Live, dedicated telephone answering.  A professional company image is provided to your callers.  Simply good personal service that overcomes resistance to voice mail and significantly reduces hang-ups.  We provide your individual telephone line with its own, private number.  Your existing telephone number is forwarded, or you can use your number with us as your main number.  Your call is always routed to your designated TeleSecretary™, who knows you and your business and welcomes your callers.  We answer professionally in your company name or as instructed.  Messages taken are noted with date/time/person and relayed to you via phone, e-mail, fax, the web, or as you prefer.  In the event of urgent matters requiring instant decision making, we act immediately and contact you.

We provide your corporate address at our prestigious downtown location.  We receive your mail and handle it as per your instructions.  We know our customers and you can be sure that your mail is in good hands with us.  Nothing gets lost or confused.  Your mail is forwarded by mail, overnight, fax, e-mail via our mailscanner, or held for your pick-up.  If an unannounced visitor should stop by the office, he/she will be received politely and professionally by your receptionist.  If you have a ChicagoAssistant™ (see below), he/she will be happy to attend to your visitor without prior appointment.

We offer furnished executive penthouse offices overlooking downtown Chicago, Michigan Avenue and Lake Michigan.  If you have an office with us, the use of reception, switchboard, secretaries and conference room is all included in the deal.  Your office is fully equipped and our team is ready to serve.  The focus is on flexibility and potential for growth, with caring support, great infrastructure, and smart technology, including T1 internet access, at your immediate disposal.

We provide your fax number.  We receive, send, and forward messages as instructed.  Your fax is always actively monitored.  If you want to handle larger fax volume, our fax servers are at your disposal.

We provide your individual e-mail account at our 211eOntario.com domain or elsewhere.  We check for e-mails every minute and receive, send, and forward messages and web-responses as per your instructions.  Your e-mail address is always actively monitored.

Our professional 12-person conference room overlooking Lake Michigan is available to you whenever you want to meet face-to-face in downtown Chicago in prestigious surroundings.  We receive your guests in a polite and professional manner, and we are happy to arrange for coffee/tea/soft drinks or a light meal at the premises.

We can even provide your personal ChicagoAssistant™ - a highly qualified and trained management assistant who works for you on a shared resource basis.  Your ChicagoAssistant™ is always available at the office to handle special assignments and take calls that require extended knowledge about your company’s structure, products, order taking, etc.  You get a dedicated and knowledgeable assistant at your service, but not on your payroll - the ideal and cost-effective alternative to hiring your own full-time staff.  Read more in our separate ChicagoAssistant™ brochure.

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